💳 Refund & Return Policy
🔄 Returns
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within [7–14 days] of receiving your item.
To be eligible for a return:
Items must be unused and in original condition
Products must be sealed and unopened
Items must be returned in their original packaging
⚠️ Opened booster packs, boxes, or tampered products are not eligible for return due to the nature of collectible items.
💰 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be processed to your original payment method
Please allow 5–10 business days for the refund to reflect in your account
🚫 Non-Refundable Items
The following items are non-refundable:
Opened or used booster packs
Opened trading card products
Clearance or final sale items
Gift cards
📦 Damaged or Incorrect Orders
If your order arrives:
Damaged
Defective
Incorrect
Please contact us within 48 hours of delivery with:
Your order number
Clear photos of the issue
We will resolve the issue by offering a replacement or refund where applicable.
🔁 Exchanges
We only replace items if they are:
Defective
Damaged
Incorrect
Exchanges are subject to product availability.
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect
We recommend using a trackable shipping service
We are not responsible for lost return shipments
❗ Order Cancellations
Orders can be canceled before they are shipped.
Once an order has been processed or shipped, it cannot be canceled.
🔒 Contact Us
For all return and refund requests, please contact our support team with your order details. We are here to help and ensure a smooth resolution.
🧠 Final Note
Due to the collectible nature of trading card products, all policies are designed to ensure fairness, product integrity, and protection for both customers and our store.